![]() ![]() If you experience any difficulties logging in or lose your second factor, please contact the UIS Service Desk. You can change, remove and update authentication methods in your University Microsoft account.įind out how to manage your multi-factor authentication methods. You may need to update the settings on email apps you use to access your University email account after you've set up MFA. Update your authentication settings on your email apps ![]() Basically install the app, then sign in to the recovery account to start the restore process. ![]() Logging in via the University's VPN may also trigger a request for an authentication code because it will be seen as a different location. 1 answer Sort by: Most helpful Dave Patrick 344.7K Oct 7, 2021, 3:50 PM You can follow along here. Once set up, you’ll need to use a second factor if you:Īdd your University email account to a new email application You'll be asked to approve a notification through the Microsoft Authenticator app, to verify your information. Im sure I am complicating this more than it should be. One person now has a new phone, downloaded the app but cant generate a new QR Code to generate accepted codes from new phone. Follow the on-screen instructions, including using your mobile device to scan the QR code, and then select Next. Two Factor Authenticator App on New Phone DavidC Newbie August 2020 Using Microsoft Authenticator successfully for many users. If you're unable to use any of these methods, please contact the UIS Service Desk. Select Choose a method and then Authenticator app. Codes sent in text messages to a mobile phone – it doesn't need to be a smartphone.Notifications or codes from the Microsoft Authenticator mobile and desktop app – this is our recommended option, and works over wifi as well as mobile connections.To ensure you don’t lose access to your account, you should set up at least two authentication methods. We recommend using the Microsoft Authenticator app on mobile devices, but there are several options. You need to set up your second factors for authentication. ![]()
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